Privacy Policy for NorBRIGHT View

Last Updated: 11 May 2026

At NorBRIGHT View, we are committed to protecting your privacy and being transparent about how we handle your personal data. This policy explains how we collect and use your information when you visit our website (www.norbright-view.co.uk) or use our window and gutter cleaning services.

1. Data Controller

The data controller responsible for your information is:

  • Business Name: NorBRIGHT View

  • Phone: 07899 006404

  • Email: contact@norbright-view.co.uk

     

2. Information We Collect

We collect information that you provide voluntarily via our contact form, email, or telephone. This includes:

  • Your name and contact details (email and phone number).

  • Your property address for service delivery (window or gutter cleaning).

  • Any specific details about your property required for an accurate quote.

     

3. How We Use Your Data

We process your personal data for the following reasons:

  • Quotes and Service Delivery: To provide you with a price and carry out the requested cleaning work.

  • Communication: To respond to your enquiries.

  • Financial Records: To issue invoices and maintain records as required by UK tax law (HMRC).

  • Marketing: We will only send you marketing information if you have given us explicit consent to do so.

4. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes for which it was collected, or to comply with legal requirements (e.g., keeping financial records for 6 years).

 

5. Data Sharing

We do not sell or rent your personal data to third parties. We may share your data with trusted service providers (e.g., website hosting or invoicing software) solely to help run our business, under strict confidentiality agreements.

 

6. Your Rights (UK GDPR)

Under UK law, you have the following rights regarding your data:

  • The right to access the data we hold about you.

  • The right to correct any inaccurate information.

  • The right to request the deletion of your data ("the right to be forgotten").

  • The right to object to or restrict certain processing.

  • The right to lodge a complaint with the Information Commissioner’s Office (ICO).

     

7. Cookies

Our website uses cookies to improve your browsing experience and analyse traffic. You can manage your cookie preferences through your browser settings or via the cookie banner on our site.

 

 

Advisor Tips for Implementation:

  • Footer Placement: Ensure the link to this page is clearly visible in the footer of your website. Google’s algorithm specifically looks for a "Privacy Policy" link on every page.

  • UK Context: Using terms like "HMRC" and "ICO" shows Google and your customers that you are a legitimate UK business following local regulations.

  • Cookie Consent: Make sure your Webador cookie banner is set to "Active" so it matches the information in Section 7.

Would you like me to also provide a short, one-sentence disclaimer that you can add to your contact form to make it legally compliant?